QUAL220 Total Quality Management

This course emphasizes the fundamentals of Total Quality Management (TQM) approach towards continuous improvement of an organization’s quality and productivity. The course covers the TQM’s five principles and four sequential phases, along with their implementation. Prereq. – BUSA114, BUSA252, and QUAL205.

Credits

3 credits

Prerequisite

BUSA114, BUSA252, and QUAL205

Lecture/Lab Ratio

3:0