HOTL170 Spa Management
Students will learn the essential fundamentals in properly operating and managing a spa. The class will focus upon the systems and processes that are needed to manage the day-to-day operations of many different types of spas, as well as their employees and services. Students will examine key principles and concepts related to the setup and organizations of a spa enterprise including facility design and planning. Special attention is paid to daily business functions, such as scheduling, the creation of staff manuals and documents, and inventory management. Students discover how spa operations are impacted by various independent functions of a spa.
Lecture/Lab Ratio
3:0