Automotive Service Consultant, Certificate



Do you have an interest in the automotive field and enjoy interacting with people? If so then becoming an Automotive Service Consultant may be just the niche for you. This one year certificate program will provide you with the basic knowledge of automotive systems and the skills necessary to interact effectively with the customer. There is always a demand for skilled service consultants in automotive dealerships and the aftermarket repair industry.


The automotive service consultant can be completed in one year. It includes one Practicum where you will work in an automotive facility as a service consultant trainee. If you attended a vocational automotive program you may be eligible for advanced placement for some or all of the automotive courses.


Upon successful completion of the Automotive Service Consultant program, the graduate should be able to:

  • Have knowledge of basic vehicle systems and nomenclature
  • To effectively interact with the customer
  • Explain needed repairs in laymen terms to the customer
  • Sell the customer needed repairs and services
  • Communicate the customer's concerns accurately to technicians


First Semester

COLS101College Success

1 credits

AUTO100Automotive Fundamentals

2 credits

AUTO103Automotive Brakes

3 credits

AUTO104Automotive Suspension & Alignment

3 credits

AUTO105Automotive Electrical Systems

3 credits

AUTO106PA Safety Inspection Certificate

1 credits

CMTH102Introduction to Communication

3 credits

Total Credit Hours:16

Second Semester

AUTO130Automotive Service Advising

3 credits

AUTO145Winter Practicum I

2 credits

BUSA137Principles of Selling

3 credits

ENGL101English I

3 credits

MATH103Technical Mathematics

3 credits

Total Credit Hours:17

Total Credit Hours: 33