Hospitality Management: Restaurant Administration, Specialized Diploma


View our other Hospitality program options:


Northampton's Restaurant Administration diploma prepares you to effectively address the guest services and supervisory challenges faced within the various segments of the food and beverage industry. Our graduates are employed in positions such as dining room supervisor, banquet manager, convention services coordinator, catering supervisor or food service manager.


The Restaurant Administration diploma includes broad training in all aspects of restaurant management including front of the house business, supervisory duties and convention services/catering operations. Graduates will be prepared for entry-level management opportunities in fine dining, full service and quick casual restaurants, institutional food service, hotel food service outlets, country clubs, and a variety of other food service establishments.

The program emphasizes the basic tenants of guest service, leadership, communication, teamwork and problem solving. The program teaches students dining room operations, convention services and catering operations, food service safety and sanitation, hospitality management and marketing, guest services, and food and beverage management. We developed our program and its content with extensive input from the hospitality industry. 

Career Potential: Food Service Manager Dining Room Supervisor, Catering Supervisor, Convention Services Coordinator, Banquet Manager


Graduates of the program will:

1. Identify and apply the knowledge and skills necessary for hospitality and tourism operations

2. Demonstrate competence in the communication skills necessary for hospitality and tourism management

3. Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry

4. Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization

5. Formulate business decisions in hospitality and tourism management



First Semester

COLS101College Success

1 credits

FOOD110Food Preparation

4 credits

CRFT140Fundamentals of Beer, Wine, and Spirits

3 credits

HOSP101Introduction to the Hospitality Industry

3 credits

HOSP105Enhancing Guest Service

3 credits

HOSP130Convention Services & Catering

3 credits

Total Credit Hours:17

Second Semester

FOOD123Menu Planning and Food & Beverage Cost Control

3 credits

FOOD250Restaurant Administration

3 credits

HOSP111Food and Beverage Management

3 credits

HOSP201Strategic Leadership in Hospitality

3 credits

HOSP212Hospitality Financial Reporting

3 credits

Total Credit Hours:15

Total Credit Hours: 32

*Must be ServSafe certified before entering FOOD 110.