;

Hospitality Management: Resort Management, Specialized Diploma

Overview

View our other Hospitality program options:

Narrative

Through our Resort Management diploma program, you'll be prepared to tackle any guest services and managerial challenges faced in the resort, club, food and beverage and hotel operations fields. Our graduates are employed in positions such as resort manager, club manager, membership manager, activities manager, recreation manager or lodging manager.

Features

The Resort Management diploma provides you with the managerial, technical, and operational expertise that is essential to pursuing a career in the resort or club segment of the hospitality industry. We emphasize the basic tenants of guest service, leadership, communication, teamwork and problem solving. The program teaches students basic resort, club and lodging operations, resort specialty subjects, hospitality management and marketing, guest services, food and beverage management. Also included in the training are hospitality accounting and finance competencies. Our program and its content were developed with extensive input from the hospitality industry. 

Career Potential: Lodging Manager, Resort Manager, Recreation Manager, Activities Manager, Membership Manager

Outcomes

Graduates of the program will:

  • Acquire and correctly use general industry information, technical skills, and certifications for employment in the hospitality industry.
  • Listen and effectively communicate in a positive, professional, and ethical manner with customers and colleagues of diverse backgrounds.
  • Display a professional image, positive attitude, strong work ethic, and recognize your role in the success of the organization where you are employed.
  • Read and accurately interpret standard indicators of the organization's financial health.
  • Use appropriate technology for written communication, information gathering, and data analysis to facilitate smooth operation of a hospitality organization.
  • Demonstrate leadership and supervisory skills, and an appreciation of diversity to support the organization and its goals.
  • Use organization and flexibility, as a team, to complete tasks, make decisions, and problem solve in a timely manner.
  • Utilize research and problem-solving techniques to employ "out of the box" critical thinking skills in a variety of hospitality situations.

Courses

First Semester

COLS101College Success

1 credits

HOSP101Introduction to the Hospitality Industry

3 credits

HOSP105Enhancing Guest Service

3 credits

Total Credit Hours:7

Second Semester

HOSP111Food and Beverage Management

3 credits

HOTL110Hospitality Law

3 credits

Total Credit Hours:6

Third Semester

HOSP210Human Resources Management for the Hospitality Industry

3 credits

HOSP215Hospitality Sales & Marketing

3 credits

HOTL207Rooms Division Management

3 credits

Total Credit Hours:9

Fourth Semester

HOSP201Strategic Leadership in Hospitality

3 credits

HOSP212Hospitality Financial Reporting

3 credits

HOTL150Resort Management

3 credits

Total Credit Hours:9

Total Credit Hours: 31