Overview
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Narrative
Through our Resort Management diploma program, you will be prepared to tackle any guest services and managerial challenges faced in the resort, club, food and beverage and hotel operations fields. Our graduates are employed in positions such as resort front desk supervisor, banquet supervisor, food and beverage supervisor, event administrative assistant, and human resource assistant.
Features
The Resort Management diploma provides you with the managerial, technical, and operational expertise that is essential to pursuing a career in the resort or club segment of the hospitality industry. We emphasize the basic tenants of guest service, leadership, communication, teamwork and problem solving. The program offers opportunities for certificates from AHLEI, STR, Cvent, Social Table and Open Table. Also included in course offerings are an entourage of hospitality industry specific simulations, training in hospitality accounting and finance competencies, and how to operate and manage Excel. Our program and its content were developed with extensive input from the hospitality industry.
Career Potential:
Front Desk Supervisor
Banquet Supervisor
Food & Beverage Supervisor
Event Administrative Assistant
Human Resource Assistant
Outcomes
Graduates of the program will:
1. Identify and apply the knowledge and skills necessary for hospitality and tourism operations
2. Demonstrate competence in the communication skills necessary for hospitality and tourism management
3. Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry
4. Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization
5. Formulate business decisions in hospitality and tourism management